COVID-19 RESPONSE PLAN

March 23, 2020

Our company will remain operational with enhanced health precautions and new procedures. 

divIdair takes concerns about COVID-19 very seriously. Our number one priority is the safety of all clients and staff. We have been proactive in educating our staff in reference to healthy protective measures and will expend every effort to continue to do our part in the protection of public health and follow appropriate guidance as necessary from the CDC and NC government authorities.

We have implemented the following processes, procedures, and policies to mitigate the risks of infection within our community of clients and staff.

For the time being, divIdair will not be able to service clients with the following conditions: 

• Confirmed COVID-19 diagnosis, until cleared by a physician.
• Acute respiratory infection or illness, until cleared by a physician. 
• Have been exposed to a known COVID-19 positive individual or who have recently travelled to highly affected city (250 or more cases). 
  • These individuals need to be in self-quarantine for a period of at least 14 days to ensure no symptom development.

To reduce the risk of infectious disease transmission on premises and our aircrafts, we have implemented the following procedures to mitigate the risk to clients and staff.

• IF any individual boarding a flight is showing signs of symptoms (includes staff, pilots, and/or any passengers), that individual will be expected to have a non-invasive temperature check. divIdair staff will be using the same no-contact temperature instruments now being widely used in airports and on cruise ships. 

Combined with a risk-assessment questionnaire developed by our team, temperature checks are an essential way that we can help prevent the spread of COVID-19.

• Cleaning and disinfecting supplies are maintained on the aircraft at all times.
• (For Staff) Disinfecting wipes may be used to clean major surfaces, controls, and knobs that may be touched during the flight. ONLY APPROVED SCREEN CLEANERS may be used on radio screens, touch screens, and EFIS displays.
• After each flight, staff and clients must ensure that all trash is removed from the airplane as is our normal practice.

Upon arrival to the airport and/or any activities at the airport, it is recommended social distancing be practiced where possible. The divIdair staff will complete enhanced routine cleaning on a daily basis. Please follow good general etiquette for a more hygienic environment as found below:

• Please practice good personal hygiene along with covering your mouth and nose with a tissue or sleeve when coughing or sneezing.
• Wash hands frequently with soap and water especially after sneezing or using a tissue.
• Immediately dispose of used tissues in garbage.
• If you need an additional disinfecting wipe for a work area, contact the dispatch desk.

FMI: CDC.gov

Thank you for your commitment in supporting our company and community and contributing to a safe and healthy environment.

Sincerely,

The divIdair Team